Thursday, August 1, 2013

WORKPLACE SPECIAL................ ANGER MANAGEMENT .......LESSON 7 Phrases you must never use at the workplace



 Phrases you must never use at the workplace


Phrases you must never use at the workplace

“It’s not fair”: Avoid this. Instead, collect facts, make a case study and present it intelligently to the right audience to put your point across.

“That’s not my problem/ job”: If someone makes an important request, even if you’re very busy, try to look for a solution.

“I hate this company’: Don’t make such judgmental statements which reflect poorly on you. If you have a genuine complaint, communicate it with tact and consideration.

“But we’ve always done it that way”: Leaders love people who innovate. This statement shows that you don’t follow a problem-solving approach and don’t think creatively.

(Courtesy: Satya D Sinha, CEO, MANCER Consulting (that provides talent management solutions)
Shreya Sethuraman, HTBR 1307079 

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